Who is this course for? The course is aimed at individuals who want to pursue a career as social care workers, support care workers and adult care workers.
Entry Requirements
  • Learners must be over the age of 16.
  • Learners must have a basic understanding of the English language, ICT, Literacy and Numeracy.
  • A sound educational background is an added advantage.
Access Duration The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Method of Assessment In order to complete Pearson Workplace Behaviour – The Importance of Communication in Adult Care, learners will have to submit an assignment that comprises of 2 worksheets. The assignment will demonstrate your familiarity with this particular soft skill, and will test your ability to apply it within a workplace environment. The assignment will reflect your understanding of effective communication in an adult care setting.
Certification Once you complete the course you will be awarded the Pearson Endorsed Certificate in The Importance of Communication in Adult Care. It is designed to support and develop learners and employees during their professional journey, enabling them to improve productivity and be more competitive in the global arena.
Awarding body (Accreditation) Pearson is a world-renowned and popular awarding body that directly delivers Pearson Learning Hub courses to learners all across the world. It is also the largest awarding organisation in the United Kingdom and has over 3 million students studying worldwide. It is a qualification brand that demonstrates academic excellence. Pearson soft skills and behaviours courses offer diverse skills that are important to an individual’s growth and development. These skills are highly valued by enterprises and organisations, as they are an important skill-set to achieve higher-level education and career progression. Gaining a Pearson endorsed certificate will set you up on the right path to growth and success.
Progression and Career Path

Once you successfully qualify in The Importance of Communication in Adult Care, this Pearson endorsed certificate will prepare you to demonstrate your skills in workplace behaviours, and make you a highly valued candidate for potential organisations and employers. You can use this certification to exercise your understanding of different forms of communication. You can enhance your education by getting certified further in soft skills programmes.  Below are some of the jobs you can land with this certification. You can earn up to £38,123 for the role of Adult Care Worker and progress to higher earning potential with experience.

  • Healthcare Professional (up to £44,442)
  • Social Care Worker(up to £45,962)
  • Adult Care Worker (up to £38,123)

Course Curriculum

1. Communication in Care Settings and Barriers to Communication
Communication in Care Settings and Barriers to Communication 00:00:00
2. Reducing Barriers to Communication and Using Preferred Methods of Communication
Reducing Barriers to Communication and Using Preferred Methods of Communication 00:00:00
3. Impact of Non-Verbal Communication
Impact of Non-Verbal Communication 00:00:00
4. Written Communication
Written Communication 00:00:00
5. Different Forms of Communication
Different Forms of Communication 00:00:00
6. Using Preferred Methods of Communication
Using Preferred Methods of Communication 00:00:00
The Role of Advocates and When to be Involved (L3) 00:00:00
7. Keeping Confidential Information Safe
Keeping Confidential Information Safe 00:00:00


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  1. Well-illustrated


    The course is accurate and well-illustrated

  2. Very effective


    I did really enjoy the course. I gave a different perspective on situations and personal behaviour.

  3. Valuable


    The course has added a lot of value to me.

  4. Beneficial information


    This course was filled with a variety of interesting and beneficial information.

£299.00 £149.00 (Inc. VAT)

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  • £299.00 £149.00
  • 365 Days
  • Course Certificate
  • Wishlist
  • Awarded by 'Pearson'
  • 16Guided Learning Hours
  • Course Material
  • 07Number of Units
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